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Salesforce Technical Lead

Salary Details:
£45, 000 to £60,000 per annum DOE
12 Dec 2021
About The Role

Ecotricity, the UK’s first true green energy provider, has a strong internal team supporting and developing solutions across multiple mission critical platforms including Salesforce (Service and Sales). This hands-on role, of Salesforce Technical Lead, is first and foremost about delivering system changes and improvements as directed by the Head of Business Applications but is also about bringing experience and insight to help Ecotricity become more efficient each year.

The owner of this role will be a valued contributor to the management team, whilst simultaneously earning their position as the ‘go-to’ technical guru in the small team which they’ll be leading on a day to day basis.

About You

You will have considerable technical experience working with Salesforce at a developer level, including interfacing between Salesforce and other platforms, and modern deployment techniques.  You’ll have some line management experience, but technical excellence is paramount. Knowledge of the Energy industry would be a bonus, but not necessary.

You will be comfortable working with project managers and product owners, keeping stakeholders and management continually informed, presenting and demoing solutions routinely. You will be an outward facing member of our team working with non-technical departments, so you’ll have good communication skills and a willingness to be seen.

We will actively support you, but you should not need to be led, instead you should already strive for best practice and technical excellence and be a person that actively looks for continual improvement opportunities with a strong business case by default.

What you will do

  • Lead a small team of Salesforce admins/developers delivering Salesforce changes
  • Work collaboratively with the Head of Business Applications to develop best practice, streamline throughput, and ensure consistent high quality from the team.
  • Provide technical input in discussions with management and stakeholders.
  • Work on changes and faults, taking on the most complicated tasks as appropriate. 
  • Seek day to day opportunities to upskill the members of your team to your level.
  • Look after the welfare and support of all members of your team, including regular 121 meetings, assisting objectives setting and managing their workload.
  • Take ownership for delivering all asks made of your team on time and to specification.
  • Escalate to Head of Business Applications where appropriate.
  • Contribute/lead research into new beneficial technology and process improvements.
  • Contribute/lead organisational awareness of technical best practices.

    Knowledge and skills

  • Extensive Salesforce development experience (including APEX triggers, classes, asynchronous apex, REST API, SOAP API, Visualforce and Sites)
  • Experience of Salesforce Lightning is essential
  • Experience using source control and SFDX is essential
  • Salesforce Administrator understanding is desirable
  • Understands when to use declarative capabilities vs developed solutions
  • Experience of object-oriented programming languages
  • Experience of web development languages including HTML, CSS, JavaScript, jQuery, would be advantageous
  • Experience of working waterfall and agile developments, and using tools such as Jira 
  • Excellent time management skills & ability to multitask
  • Excellent communication skills
  • Ability to work individually and as part of a team

About the team

The Ecotricity Technology department is a small friendly team with a strong focus on getting results, with everyone committed to delivering both individually and as part of the group/project.

We have a good work life balance, with the management team typically being in the office two or three days a week and working from home on other days.

We’re proud to be an ethical company, and this naturally attracts ethical people, making for a good safe working environment and a team that works and wins together. We also have a competitive benefits package and chose to invest in our people whenever we can. 

About Us
Ecotricity is Britain’s greenest energy company. When we started back in 1995, we were the first company in the world to supply a new kind of electricity – the green kind.
Our mission was and remains to change the way energy is made and used in Britain – by replacing fossil fuels with clean, renewable energy. We don’t just supply green energy, we use the money from our customers’ bills to make it ourselves too – we build windmills and sun parks in Britain. We call this ‘bills into mills’. In 2021, we’re starting work on building two new solar parks, and in 2022 we’re bringing geothermal energy to our customers’ fuel mix, a first in the UK. We’re also developing green gas mills which will generate 100% green gas from a source that will never run out – grass.
We don’t just focus on energy though – we built the Electric Highway, Britain’s leading network of electric vehicle charge points, we helped Forest Green Rovers become the greenest football club in the world, and, in partnership with RSPB, we launched Britain’s greenest mobile phone service, Ecotalk + RSPB.