Within our B2B business unit we are on a period of growth. As part of this journey, we are transforming the way we operate to meet the current and future needs of our customers. We are therefore seeking a motivated Transformation Manager to join our Change and Transformation team and define and deliver our internal transformation plans.
As a Transformation Manager, you will work various stakeholders, including executives, managers, and technical teams, to lead transformation change within the organisation. This includes gathering requirements, define project objectives, and ensure successful project delivery.
Responsibilities
- Collaborate with senior leadership to define transformation objectives, create a clear vision, and set strategic goals for the organization's transformation journey.
- Lead the design and implementation of transformation programs, ensuring alignment with the organization's strategic goals and effective utilization of resources.
- Build strong relationships with key stakeholders across departments, fostering collaboration and understanding of transformation initiatives' value and impact.
- Identify potential risks and obstacles to successful transformation and develop mitigation strategies to address them promptly.
- Establish key performance indicators (KPIs) and measurement frameworks to assess the success of transformation initiatives, regularly reporting progress to senior leadership.
- Identify opportunities for process optimization and innovation, driving continuous improvement across various functions and processes.
- Develop and execute communication plans to keep employees informed about transformation progress, changes, and successes, ensuring transparency and alignment.
- Lead cross-functional teams involved in transformation projects, providing guidance, direction, and support to ensure successful project delivery.
- Stay informed about industry trends, emerging technologies, and best practices in transformation management to inform the organization's strategic decisions.