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Ecotalk Sales Advisor

Location:
Stroud
Salary Details:
£17,000 FTE - OTE circa £26,000
Advertising End Date:
01 Jan 2019
About The Role
Ecotalk is a new kind of mobile phone service. Our call, text and data services will be powered by 100% green energy from the wind and sun, making it a uniquely green mobile phone service. We think this will be the first of its kind in Britain, if not the world.

And we use the money we make from customer bills to buy land to give back to nature

The Ecotalk Sales Advisor is a new role in our business growth team which is responsible for a range of activities focused on just that, growing the business!

Day to day you will talk, email and chat online to people in a range of situations all with a view of growing the Ecotalk mobile and broadband business within a friendly but competitive environment. You will get the opportunity to attend events too, ultimately being the voice and face of Ecotalk to people interested in making a difference with their bills.

About You
You are a successful sales professional looking to develop into a role where you can use your experience to benefit both new and existing Ecotricity customers and ultimately drive the growth of the business.

You act with integrity, realising it’s not just about the sell, it’s the way you sell, making sure people buy what they want and need.

Core Responsibilities

  • Primarily this role is about offering an exceptional customer experience to new and existing Ecotricity customers, in doing so you’ll deliver your individual targets and play a vital part in our overall growth strategy
  • You’ll be responsible for inbound and outbound contact to new and existing customers
  • Develop a deep understanding of our proposition
  • Confidently build an understanding of individual customers’ needs and provide solutions based on the products, services and benefits we offer
  • Maintain an excellent level of quality and compliance in everything you do

Entry Requirements

Educational Requirements

  • Educated to GCSE Level or above
  • Maths & English essential

Knowledge Required

  • Customer Service and Sales Experience
  • Experience of CRM Systems
  • Experience of working in a fast paced telephony environment
  • Experience of selling over the phone

Skill Set Required

  • Excellent Written & Verbal Communication Skills
  • Ability to Engage People
  • Good Level of Numeracy and Problem Solving Ability
  • Good Computer Literacy including Microsoft Office Package
  • Excellent Time Management & Personal Organisational Skills
  • Accuracy, Tenacity & Integrity
About Us
Ecotricity is the greenest energy company in Britain. In fact, when we started back in 1995, we were the first green electricity company in the world.

Our mission was and remains to change the way energy is made and used – after introducing green electricity to the world, we introduced green gas to Britain in 2010 too.

Our model is unique: we use our customers’ energy bills to fund the building of new sources of green energy. We like to refer to this as turning ‘bills into mills’ – energy bills into energy mills, whether that’s wind, sun, sea or gasmills.

We’ve built over seventy wind and sun parks across Britain, we’re planning to build Britain’s first ever Green Gasmills, and through Britwind, our small wind company, we design, build and deliver small wind turbines to landowners and businesses throughout Britain and the world!

We don’t just focus on energy though – we built and run the Electric Highway, Britain’s leading network of electric car chargepoints, we helped Forest Green Rovers become the greenest football club in the world, and launched Britain’s greenest mobile phone service, Ecotalk.

We’re a not-for-dividend company too – which means we’re free to use the money we make for our mission and our mission alone.

We do all of this with the help of our customers – and the awesome team of people here at Ecotricity. Our people believe in our mission – they’re amazing at what they do, and they make a difference every day they come into work.