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Business Account Manager

Location:
Stroud
Salary Details:
£22,000 basic, OTE £34,500
Advertising End Date:
28 Jul 2019
About The Role

We are looking for an Account Manager to join our award winning business sales team.

This is an office and field based account management role, supporting the sales and marketing function for existing client relationships, often at a senior level as well as developing new relationships in the same field.

The Account Manager is responsible for supporting the existing client’s sales and marketing teams – focusing on maximising sales efficiencies and introducing new products and services where appropriate.

This is a broad role which combines an element of selling and account management. The Account Manager will work with internal stakeholders such as marketing, PR and our trading department to retain existing and attract new business alongside positioning the additional company assets.

This role is very varied, challenging, rewarding and requires good communication and organisational skills.

 

    About You

    If you are successful in getting this role it means that you have a real passion for our vision for a Green Britain as well as having an energetic and dynamic approach.

    You’ll be experienced in identifying new and existing opportunities along with a strong commercial acumen and will work closely with all departments to secure mutual customer targets.

    You have excellent communication skills and are an innovative thinker, willing to try new approaches, and will be someone who really connects with our Values. Read through them – if they’re not for you, then you’re not for us!

    What you will do:

    • Deliver agreed individual targets in line with overall B2B plan
    • Maintain a strong relationships with the customer, including calls, face to face meetings and proposal writing
    • Proactively assess, clarify, and validate the customers sales needs on an ongoing basis
    • Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations
    • Provide quotations for both Gas and Power contracts, from the initial tender, through the negotiation and acceptance stages
    • Update price books and develop energy market information to help the customer make more informed decisions
    • Develop existing as well as supporting the launch of new products/services with the client - taking any opportunity to cross-sell
    • Various standard and ad-hoc reporting (including providing detail on all KPI’s to line manager upon request)
    • Work with other departments to cross promote the company brand, products and partnership opportunities
    • Act as the primary liaison for customers when required up to a senior level
    • Develop and implement new ideas when approaching a new client base
    • Support back-office in providing aftersales support and customer care
    • Attend off-site client meetings when required
    Skill Set Required:
    • Strong communication skills with ability to communicate to a senior level of stakeholder
    • Analytical ability to assess and interpret data and identify opportunities
    • Ability to develop relationships and leverage added value from them – often with senior stakeholders
    • Ability to manage multiple stakeholders in order to meet account performance objectives and customers’ expectations
    • High level of numeracy and problem solving ability
    • Excellent written and verbal communication skills
    • Excellent time management & personal organisational skills
    • Strong networking & relationship building skills – both externally and internally
    • Self-driven and results orientated
    • Ability to work under pressure, multi-task and manage multiple deadlines
    • Ability to set clear agendas and control external meetings with clients
    • Strong commercial acumen
    • Ability to demonstrate regular commercial thinking about new opportunities
    • Ability to think strategically and contribute to the overall B2B strategy – including specific channel strategies
    About Us
    Ecotricity is the greenest energy company in Britain. In fact, when we started back in 1995, we were the first green electricity company in the world.

    Our mission was and remains to change the way energy is made and used – after introducing green electricity to the world, we introduced green gas to Britain in 2010 too.

    Our model is unique: we use our customers’ energy bills to fund the building of new sources of green energy. We like to refer to this as turning ‘bills into mills’ – energy bills into energy mills, whether that’s wind, sun, sea or gasmills.

    We’ve built over seventy wind and sun parks across Britain, we’re planning to build Britain’s first ever Green Gasmills, and through Britwind, our small wind company, we design, build and deliver small wind turbines to landowners and businesses throughout Britain and the world!

    We don’t just focus on energy though – we built and run the Electric Highway, Britain’s leading network of electric car chargepoints, we helped Forest Green Rovers become the greenest football club in the world, and launched Britain’s greenest mobile phone service, Ecotalk.

    We’re a not-for-dividend company too – which means we’re free to use the money we make for our mission and our mission alone.

    We do all of this with the help of our customers – and the awesome team of people here at Ecotricity. Our people believe in our mission – they’re amazing at what they do, and they make a difference every day they come into work.