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CRM Marketing Assistant (Fixed Term Contract)

Salary Details:
£20,000 to £22,000 DOE
20 Sep 2020
About The Role

About The role…

With an established, yet rapidly expanding customer base, we have a great product to sell to those who know we do the right thing, as well as helping others who are ready to make their energy and sustainability impact.

We are innovative, fast paced, and just plain different. With a strong commitment to our customers and their needs, we pride ourselves on the ability to be highly flexible, agile and adapt to each customer’s needs. All of this and we base ourselves in the county of Gloucestershire, where our people can balance their work and life.

Founded by a recognised thought-leader in the sustainability space with a unique portfolio of products and businesses, this role is about helping us grow our customer base whilst saving the planet.

This role is about supporting our broad in-house marketing team, from email and CRM, to content and social media. The role will have a particular focus on supporting our CRM Marketing Manager in our Digital team, working on ad-hoc and routine email campaigns. You’ll be liaising with multiple people across all our marketing areas, to make sure a piece of work is completed quickly and correctly, with the perfect customer experience in mind.

Who are you…

You’ll already have some general marketing knowledge, with an eagerness to learn more. You’ll be digital savvy, have the ability to juggle multiple tasks, enjoy a fast-paced environment and have a “can-do” attitude.

This is the perfect opportunity for someone who is looking to develop their marketing skills and experience particularly email marketing - being motivated to learn and do more is key.

You may currently be in a business or a role where you feel “hemmed in” by the corporate domain and want to be somewhere that acts and feels different, where you can deliver your best ideas.

Ultimately, you’ll be seeking a role where you can have a direct impact on business growth, while also developing your skills and experience.

 What you will do…

  • Manage and coordinate the creation and delivery of CRM marketing campaigns using Braze
  • Support the CRM Marketing Manager with a variety of customer journey projects integrating email, SMS and in-app messaging and improvements to our service communications
  • Analyse CRM channel performance closely and regularly, delivering concise reporting and combining customer, competitor and industry insight with your growing expertise to improve performance
  • Coordinate with various stakeholders within the team and across the business to get tasks across the line
  • Support the Marketing team with their campaign needs. You’ll have the opportunity to learn more about social media, PPC campaigns and SEO as well.
  • Proofread our content and on support in writing new content where required
  • Manage relationships with external suppliers, such as our print house
  • Adapt to the daily needs of the business, supporting senior management in the marketing team on other projects.
About You

The detail about you…

  •  You’ll already have been in a marketing role, or have some marketing knowledge
  •  You’ll have a particular interest in email marketing, with some prior experience
  •  You’ll be a people person; able to talk to multiple people across the business
  •  You’ll be completely adaptable from one minute to the next
  •  You’ll have a keen eye for detail in everything you do
  •  You’ll be a fast learner, able to pick up new projects quickly
  •  You’ll have experience working effectively with multiple teams to deliver activity
  •  You’ll have a creative mindset and may enjoy writing content
  •  You’ll have a 'can do' attitude and the ability to work independently and seamlessly with colleagues from different areas of the business
  •  You’ll be curious, innovative, creative and with the ability to see another way of doing things


  • HTML coding knowledge (desirable, but not essential)
  • Email marketing / CRM (desirable, but not essential)
About Us
Ecotricity is the greenest energy company in Britain. In fact, when we started back in 1995, we were the first green electricity company in the world.

Our mission was and remains to change the way energy is made and used – after introducing green electricity to the world, we introduced green gas to Britain in 2010 too.

Our model is unique: we use our customers’ energy bills to fund the building of new sources of green energy. We like to refer to this as turning ‘bills into mills’ – energy bills into energy mills, whether that’s wind, sun, sea or gasmills.

We’ve built over seventy wind and sun parks across Britain, we’re planning to build Britain’s first ever Green Gasmills, and through Britwind, our small wind company, we design, build and deliver small wind turbines to landowners and businesses throughout Britain and the world!

We don’t just focus on energy though – we built and run the Electric Highway, Britain’s leading network of electric car chargepoints, we helped Forest Green Rovers become the greenest football club in the world, and launched Britain’s greenest mobile phone service, Ecotalk.