Food & Beverage Manager

At Forest Green Rovers you will be part of a great team that thrives working in a fast-paced environment and with a clear focus on performance – to help drive success on and off the pitch. Sustainability is in our DNA, forming part of our everyday life, shaping our club ambitions and giving us a unique, supportive and exciting environment for staff to develop, grow and be part of this exciting journey.

This is a role that offers an exciting opportunity to join the FGR team and work within an experienced food and beverage team, to help deliver a fantastic experience to all of our supporters.

As F&B Manager, you will take ownership of planning, coordinating, and delivering hospitality services across match days and non-match day events. You will lead a dedicated team, ensure premium food and beverage standards, and play a key role in creating memorable experiences for all guests.

For this role, your key responsibilities will be:

• Oversee daily operations at the stadium, Eco Canteen and our training ground, ensuring the departments are running smoothly and efficiently.
• Lead and manage staff, providing guidance, support, and training to ensure high levels of service are delivered.
• Review financial performance, including key metrics, trends and innovative ideas
• Ensure the kitchen meets or exceeds quality standards for cleanliness, maintenance and guest safety through regular inspections and evaluations
• Scheduling and shift planning, making sure the team is prepared for every event
• Collaborate with Sales, Marketing, and People team to align operational goals with overall business objectives and maximize revenue.
• Compiling innovative and tasty menus with the Head Chef, including allergen management
• Overall management of inventory & ordering, ensuring we’re set up for success at the start of every shift.
• Monitor guest feedback and address any complaints or concerns promptly, ensuring high levels of guest satisfaction.
• Work closely with the Head of Commercial to maximise the benefits from our Food & Brewery Partners and key local suppliers
• Ensure compliance with health & safety, and environmental regulations (COSHH, ISO14001 and AGF)
• Maintain clear communication and coordination between departments to ensure a seamless guest experience and operational efficiency.
• Overall management and oversight of bars, F&B outlets including the Fan Zone.
• Compiling reports with the Beverages team, to regularly review performance, optimise product range and stock management
• Responsibility for the overall F&B budget, including setting pricing, calculating costs and GP margins.

As a valued member of our team, you will be focused on achieving great results and creating the best experience for our visitors and supporters.

 The ideal candidate will:

• Proven experience in a hospitality or event management role within a stadium, hotel or large venue
• Strong experience in F&B operations, with a deep understanding of Kitchen operations
• Excellent organisational skills, with a keen attention to detail
• Strong understanding and demonstrable experience supervising a bar
• Good leadership experience and a hands-on leader who inspires and motivates their team
• Excellent financial acumen including the ability to support with budgets, monitor budgets and optimise efficiency.
• Holding a personal licence would be an advantage or be willing to undertake the necessary course.
• Have recent training in Food hygiene and allergen management or willing to undertake.
• Have good communications skills and able to work within the small FGR Team
• Work off your own initiative, be creative and think outside the box
• Passion for supporting a culture that demonstrates the club’s commitment to sustainability, equality, diversity and inclusion.
• Available to work evenings, weekends and public holidays, to cover Matchday fixtures and events.
  
   Other considerations..

• This role is subject to a background check and DBS check, prior to employment commencing.
• You must be proficient in the use of Microsoft Office including Outlook, Word & Excel
• A full driving clean driving license is required.
• A high degree of flexibility is needed to work around the busy football calendar