Our Jobs

As the Cyber Security Manager, you will be responsible for the safeguarding of Ecotricity's digital assets, data, and IT infrastructure from potential cyber threats. You will oversee the development and implementation of robust security protocols and ensure the company complies with various industry standards. You will need to work closely with Ecotricity's IT teams, network administrato...

Great customer service is not rocket science. It's about keeping our promises, and fixing problems quickly. In essence it's about treating our customers the way we like to be treated. The Ecotalk Customer Service Team are the face of our business. We lead from the front in providing a first-class customer service whether that's by resolving a customer's query whilst they're on the phone...

As a Service Desk Administrator, you'll be an integral part of our IT operations team, delivering colleague-focused services that ensure a seamless and exceptional support experience. You'll play a vital role in handling incidents, service requests, and queries, striving for first-contact resolution and operational excellence. Your focus will be on providing efficient, high-quality suppo...

Providing excellent service to our customers is fundamental to the continued success and growth to Ecotricity. The successful candidate will join the team responsible for securing the systems our people use to provide that excellent service. Working with your colleagues within the Information Security Team, you will consult on projects to ensure security by design, proactively ...

As a Senior Software Engineer on the Industry Platform team you will be responsible for architecting, implementing, and supporting integration solutions that connect internal and external applications. You'll work closely with the rest of the team and others inside and outside the Technology department to deliver scalable APIs, services, and applications that enable seamless interoperability...

Our Energy Experts are a one stop shop for any customer query. We are using cutting edge technology to get our customers talking to the right person - first time. We don't give our people scripts, we want you to be yourself while helping our customers at the same time. The role will have a mixture of inbound work but also outbound for any assigned customers t...

As a Software Engineer on the Industry Platform team you will be responsible for building, and supporting integration solutions that connect internal and external applications. You'll work closely with the rest of the team and others inside and outside the Technology department to deliver scalable APIs, services, and automation workflows that enable seamless interoperability. A typica...

As a skilled Customer Service Team Leader your mission is to provide leadership, best practices, support and coaching to our agents, to enable them to provide exceptional service to every one of our customers. You'll be responsible for up to 15 Customer Service Agents, delivering outstanding customer service whilst continuously improving performance against the industry. This is a fast...

We currently looking for a Receptionist who will be part of our amazing Estate Management Team, the role of Receptionist is to focus on delivering an exceptional first impression and experience to all our visitors both face to face, email and the phone. As part of a busy & friendly team, your role as a Receptionist will be responsible for a variety of administrative duties and assisting in t...

Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where request...