Our Jobs

The role is an administrative function working within the retail area of the business to assist our customers, internal staff and meter reading agents. The objective of this position is to manage gas and electricity industry data to correct errors and exceptions in an efficient and effective manner whilst providing outstanding customer service to internal and external customers. The ...

Working within our Customer Service team, the Head of Metering will be the person who ensures we deliver exceptional metering service for our customers. You’ll head up our Metering and New Connections Service teams and take the operational lead on ensuring we get the best service from our 3rd party metering providers. You’ll also be at the heart of making sure we not...

12 Month Fixed Term Contract You will provide on-going root cause analysis of data exceptions generated, both internally and externally. The analysis carried out will be used to deliver continuous improvement across internal departments and external agents. This will contribute to highly efficient and fully auditable processes. The Settlement and Data Team is responsible for ma...

It’s an exciting time to work at Forest Green!! With our second season in League 2 we are looking to build on our team of match day staff to cover our home fixtures within the following roles. Bar assistants Catering assistants Ticket office assistants The pre-season friendlies kick off on 17th July and staff will be required throughout t...

Great customer service is not rocket science. It’s about answering the phone ourselves, keeping our promises, and fixing problems quickly. In essence, it’s about treating our customers the way we like to be treated. We’re looking for like-minded people to join our customer service family, to provide exceptional service to all our customers. It is really very sati...