Our Jobs

As a Quality Assurance Lead, your mission is to assess the performance of both customer led interactions and industry core tasks across the Customer Hub. Ensuring our people create a positive experience for customers, complete work compliantly and to drive first contact resolution, ensuring that our people are adhering to company processes and industry standards. Core Resp...

This role provides a unique opportunity to get hands on with a wide range of tasks across all areas of the Customer Hub – from supporting the delivery of government schemes, to the management of work distribution, process price changes, provision of reporting updates, and system testing. You'll get exposure to senior stakeholders across the business, giving you the perfect opportunity ...

FGR Community's vision is to change lives in our local community and use the unique appeal of Forest Green Rovers Football Club to spread aspiration and make a difference to the lives of people within the Stroud district and beyond. Forest Green Rovers is a unique football club, recognised by FIFA as the "world's greenest football club" securing coverage from around the globe for its environ...

Our team- The Debt Recovery team sits within the Domestic Debt department. The team's role is managing debt recovery activity via external debt collection agencies and working with other departments to fix any issues preventing debt collection, especially our domestic collections team, helping them to support customers who are behind on their energy bills. In addition, the team also mana...

This role sits within our Credit Management Department, which handles activity relating to the collection of unpaid energy bills (domestic & business) and other companies within the Ecotricity Group. Reporting to the Head Of Debt Information and Risk, this technical role will require you to design, scope, develop and deliver data solutions to meet the requests of stakeholders, while se...

Hybrid working-two days per week in Stroud office. Want to be part of a team delivering innovative, sustainable solutions for the B2B energy market? Our B2B business is growing, and as part of this, we're delivering several major change projects and launching new propositions. To help with this, we're looking for a motivated Programme Coordinator to join our Change and Tr...

Working within Ecotricity's Debt Management Department, the objective of this position is to maximise cash collections and minimise bad debt through excellent customer service and effective debt recovery processes. We have the challenging task of balancing the needs of our customers with our needs as a business, all within a regulatory framework shaped by quality, compliance, and a...

As a Test Lead you will take responsibility for ensuring the testing conducted fulfils the business requirements. You will do this by liaising with the project teams to fully understand user requirements and expected system behaviour to ensure delivery is successful. This role is all about playing a key part of the project life cycle, from a quality and testing perspective, and being t...

This position is for a driven individual who is enthusiastic, hardworking and possesses the skillset to work in our academy environment. Reporting into our Head of Academy Recruitment the successful applicant will be responsible for identifying and recruitment of players across the player performance pathway. The role will consist of watching local grassroots fixtures as well as comple...

This is a part-time role with responsibility for the development of players in a specific age group. Core Responsibilities Planning and delivering high quality, fun training sessions that are age appropriate. Connecting and communicating effectively with young players to create a positive and creative environment. Aligning session design and...