Our Jobs

Summary Manages a team of AR specialists. Accountable for the fast, efficient, and accurate processing of payments received from both Ecotricity energy, and wider group customers. Responsibilities Manage a team of accounts receivable specialists to deliver service in line with agreed SLAs, covering all areas of the business in both Junifer and Workday Financi...

Working within Ecotricity's Group Finance operation, the objective of this position is to support the team to ensure all customer payments are posted in a timely manner and any queries regarding payments are answered. The post holder will need to work within strict timelines, providing strong customer service. Core Responsibilities Posting payments to customers' account...

Ecotricity, the UK's first true green energy provider, has a strong internal data engineering team supporting and developing Databricks on AWS, SQL, and Power BI centric cloud solutions. This technical hands-on role, of Data & Analytics Lead, will champion and develop a small team, oversee delivery of projects, BAU, and help Ecotricity become more efficient by leveraging our data. Working in...

Ecotricity, the UK's first true green energy provider, has a strong internal team supporting and developing solutions across multiple mission critical platforms including Salesforce (Service and Sales). This hands-on role, of Salesforce Technical Lead, is first and foremost about delivering system changes and improvements as directed by the Head of Business Applications but is also about b...

To be part of our Customer Champion Team with the primary focus of resolving our customers' complaints and helping to represent their interests inside and outside our organisation. To deal with the customer contact side of complaints management and help the Customer Champion Team resolve issues in a fair and even handed way by researching the account thoroughly, as a whole rather than just the co...

If you have the skills to effectively manage difficult tasks, if you're proactive and have a keen eye for detail, then we want you as a Debt Recovery Assistant. The role is very varied - from managing relationships with debt collection agencies and co-ordinating the compulsory fitting of pay as you go meters, to reviewing payment arrangements for our customers or simply cleansing and u...

The objective of this position is to manage all gas and electricity meter works and contracted meter agents, to process metering related queries in an efficient and effective manner. To manage Credit, Pay As You Go and Smart meter related issues, ensuring customers are kept on supply and resolving customer queries. The Domestic Metering team is responsible for the management of me...

This role is based in Stroud with a mixture of office and home working. Core Responsibilities Develop an effective, efficient team through training & coaching, quality checks and the reviewing and handling of relevant personnel issues Managing the ongoing development of the team including man...

You will be working within our very busy Billing Team, with the main objective of the position being to help ensure all customer accounts are billed accurately in a timely manner. The Billing Department handles all the domestic billing service functions for Ecotricity's Retail Operation in respect of the supply of electricity and gas. What you will do Help to ...

Are you ready to play a crucial part in the development of our people at Ecotricity? You will enable others in our business to be the best they can be and help them unlock their potential, making sure they can do their jobs efficiently, understand our purpose, ethos and way of life and feel supported through their development journey. We want you to help us to further develop our Team...