Our Jobs

Forest Green is looking to the future – Climate change is an existential threat, and we need to build a more sustainable world. Sustainability is at the core of everything we do at FGR. We're on a mission to push the boundaries of what is possible in the world of sport, and beyond. Established in 1889, we're also one of the oldest football clubs in the world....

As a Test Lead you will take responsibility for ensuring the testing conducted fulfils the business requirements. You will do this by liaising with the project teams to fully understand user requirements and expected system behaviour to ensure delivery is successful. This role is all about playing a key part of the project life cycle, from a quality and testing perspective, and being t...

As a Quality Assurance Lead, your mission is to assess the performance of both customer led interactions and industry core tasks across the Customer Hub. Ensuring our people create a positive experience for customers, complete work compliantly and to drive first contact resolution, ensuring that our people are adhering to company processes and industry standards. Core Resp...

We're currently looking to recruit the very best talent and have a unique opportunity for a Technical Trainer to join our domestic service and operations area. You will be responsible for writing departmental training, delivering the training and supporting our people once the training has been delivered to ensure it's been understood, processes are being adhered to ensuring our custome...

This role provides a unique opportunity to get hands on with a wide range of tasks across all areas of the Customer Hub – from supporting the delivery of government schemes, to the management of work distribution, process price changes, provision of reporting updates, and system testing. You'll get exposure to senior stakeholders across the business, giving you the perfect opportunity ...

This is a really exciting, hands-on role where you'll be providing insightful data analysis and management information to support the Customer Hub management team using Power BI, SQL, Databricks and Excel. Through root cause analysis you'll be identifying areas for improvement within the Ecotricity's domestic customer journey, and the wider operational processes within the company, to ensur...

Working pattern-Three days per week in Stroud office We are seeking an experienced Procurement Manager on a permanent basis who will develop, implement and manage a procurement strategy and framework to support the whole organisation. This is a new role to the organisation and will be instrumental in evolving and refining the procurement strategy, policies, processes and templates....

We are seeking a Project Manager to deliver cross-functional projects for the organisation as part of the central Transformation team. As a Project Manager you will be expected to work at pace to deliver business benefits through projects of varying size and complexity, from new customer propositions to business change solutions. Working with different teams across the organisation (Domesti...

Location- Stroud/London/Hybrid The Director of Regulation will be responsible for leading the regulatory strategy and policy influencing efforts of the business. The energy landscape is complex and this role requires a visionary leader who can assess the future landscape of energy regulation, anticipate shifts, and proactively work to shape policy to align with the business strateg...

We are looking for an experienced Customer Service Team Leader your mission is to provide leadership, best practices, support and coaching to our agents, to enable them to provide exceptional service to every one of our customers. You'll be responsible for up to 15 Customer Service Agents, to deliver outstanding customer service whilst continuously improving performance against the industry...