Our Jobs

The objective of this position is to perform tasks related to operations and maintenance of Smart and AMR meters. You'll be analysing our portfolio, liaising with our 3 rd party agents as well us internal colleagues in order to increase number of Smart/AMR meters which provide us with reads. The role will involve performing actions linked to successful installations and portfolio healt...

This is a fixed-term, fast-paced role where the successful HR Practitioner candidate will focus primarily on supporting our line managers with all types of employee relations cases, including absence management, conduct and capability. You'll have the opportunity to work with colleagues across People Team to deliver on our key objectives and support our employees day-to-day as need...

As a Quality Assurance Lead, your mission is to assess the performance of both customer led interactions and industry core tasks across the Customer Hub. Ensuring our people create a positive experience for customers, complete work compliantly and to drive first contact resolution, ensuring that our people are adhering to company processes and industry standards. Core Resp...

Hybrid/Stroud/Remote This role provides a unique opportunity to get hands on with a wide range of tasks across all areas of the Customer Hub – from supporting the delivery of government schemes, to the management of work distribution, process price changes, provision of reporting updates, and system testing. You'll get exposure to senior stakeholders across the business, givin...

FGR Community's vision is to change lives in our local community and use the unique appeal of Forest Green Rovers Football Club to spread aspiration and make a difference to the lives of people within the Stroud district and beyond. Forest Green Rovers is a unique football club, recognised by FIFA as the "world's greenest football club" securing coverage from around the globe for its environ...

Our team- The Debt Recovery team sits within the Domestic Debt department. The team's role is managing debt recovery activity via external debt collection agencies and working with other departments to fix any issues preventing debt collection, especially our domestic collections team, helping them to support customers who are behind on their energy bills. In addition, the team also mana...

This role sits within our Credit Management Department, which handles activity relating to the collection of unpaid energy bills (domestic & business) and other companies within the Ecotricity Group. Reporting to the Head Of Debt Information and Risk, this technical role will require you to design, scope, develop and deliver data solutions to meet the requests of stakeholders, while se...

Hybrid working-two days per week in Stroud office. Want to be part of a team delivering innovative, sustainable solutions for the B2B energy market? Our B2B business is growing, and as part of this, we're delivering several major change projects and launching new propositions. To help with this, we're looking for a motivated Programme Coordinator to join our Change and Tr...

Working within Ecotricity's Debt Management Department, the objective of this position is to maximise cash collections and minimise bad debt through excellent customer service and effective debt recovery processes. We have the challenging task of balancing the needs of our customers with our needs as a business, all within a regulatory framework shaped by quality, compliance, and a...

£24000 - £28010 Our Energy Experts are a one stop shop for any customer query, we are using cutting edge technology to get our customers talking to the right person - first time. We don't give our people scripts we want you to be yourself while helping our customers at the same time.   The role will have a mixture of inbound work but also outbound for...