SME Sales Executive

We are looking for an SME Sales Executive to join our rapidly expanding business sales team. The core function of the role is to expand Ecotricity’s SME customer base in line with forecasted growth. The role holder will be responsible for delivering effective account management in order to drive new business.                                                                                   

As an SME Sales Executive, you will assist with sales campaigns and will work with the wider sales team, B2B service teams and our trading department to retain and acquire business energy contracts. You will work closely with the business registration and service departments to ensure that existing customers' accounts run as smoothly as possible.

This role is very varied, challenging, rewarding and requires excellent communication and organisational skills.

For this role, you'll need to be based within a reasonable distance and able to travel to our office in Stroud, Gloucestershire, as the role requires weekly office presence.

Core Responsibilities:

• Deliver agreed individual targets in line with overall B2B plan
• Deliver excellent customer service through strong relationships with customers, understanding their needs and working with them in order to achieve targets
• Provide quotations for both Gas and Power contracts, from the initial tender, through the negotiation and acceptance stages
• Deliver on a contact strategy to engage with existing customers and acquire new business
• Work with other departments to cross promote the company brand and products
• Propose and apply innovative solutions for the successful acquisition of new clients
• Support the launch of new products and services – taking any opportunity to cross-sell where appropriate
• Follow up on internal account requests – sales and account call backs, industry queries and general account management
• Support back-office in providing aftersales support and customer care
• Attend off-site client meetings when required
• Various standard and ad-hoc reporting to Senior leaders
• Ensure you are available to take calls and pro-actively work with other members of the SME sales team to ensure cover on phone lines at all times
• Process change of tenancies via the CRM and Salesforce systems and pro-actively contact all sales opportunities

• Understanding of the energy industry (desirable but not essential)
• Strong skill level in Excel, PowerPoint, Salesforce or similar CRM
• Good computer literacy including Microsoft Office Packages 
• Analytical ability to assess and interpret data and identify opportunities
• Develop relationships and leverage added value from them – including with senior stakeholders
• Manage multiple stakeholders in order to meet account performance objectives and customers’ expectations
• Demonstrate regular commercial thinking on opportunities that present themselves
• High level of numeracy and problem-solving ability
• Excellent written and verbal communication skills
• Excellent time management & personal organisational skills
• Strong networking & relationship building skills – both externally and internally
• Ability to work under pressure and manage multiple deadlines
• Ability to set clear agendas and control external meetings with clients
• Demonstrate regular commercial thinking about new opportunities
• To think strategically and contribute to the overall B2B strategy – including specific channel strategies

What's in it for you...

• Healthcare plan, life assurance and generous pension contribution
• Volunteering Day
• Hybrid Working
• Various company discounts (including shops, gyms, days out and events)
• Holiday of 25 days (plus bank holidays) & ability to buy/sell days
• Cycle to work scheme, car-pooling and onsite parking available

As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets.

Flexibility statement

The fast moving nature of the business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to utilise our people in the best possible way at all times and helps our colleagues to make the best contribution in a changing environment.

Ecotricity is Britain's overall greenest energy company- it’s more than just green energy – the breadth and depth of our work on green issues is unmatched. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind.

Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy.

We don't just supply green energy, we use the money from our customers' bills to make it ourselves too – we have built windmills and sun parks in Britain. We call this turning 'bills into mills'.

We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests.

Ecotricity is an equal opportunities employer and is committed to providing equality for all.