The Litigation Manager role involves leading and managing Green Britain Group’s dispute resolution activities, with a particular focus on business-to-business debt recovery, whilst supporting the wider management of commercial, employment and reputational disputes across the Group.
Green Britain Group, including Ecotricity, is a vertically integrated green energy group employing approximately 900 people and serving approximately 230,000 customers across the UK. The Legal Department is a small, tight-knit and busy team that works closely with the whole Group, utilising modern legal technology and AI-enabled tools to improve efficiency, knowledge management and legal service delivery.
Key Responsibilities
Litigation and Dispute Management:
• Lead the day-to-day management of the Group’s dispute portfolio.
• Take primary responsibility for B2B debt recovery activities.
• Manage commercial disputes arising across the Group’s operations.
• Support the management of Employment Tribunal claims and related employment disputes.
• Assist with media, reputational and other sensitive disputes.
• Assess claims and disputes and provide recommendations regarding strategy, settlement, enforcement and escalation.
• Develop and maintain litigation playbooks, templates, protocols and reporting frameworks.
• Identify opportunities for alternative dispute resolution and early resolution of claims.
Conduct of Proceedings:
• Draft and review pre-action correspondence, responses to claims, settlement communications and general inter partes correspondence.
• Prepare or assist with pleadings and court documents.
• Manage disclosure and document preservation processes.
• Coordinate preparation and collection of witness evidence and witness statements.
• Support hearing preparation, trial preparation and enforcement activities.
• Monitor compliance with procedural requirements and court timetables.
• Maintain accurate litigation records and case management systems.
Debt Recovery Function:
• Develop and enhance processes for efficient collection and management of debt recovery matters.
• Work with operational, finance, billing and credit control teams to improve information flows.
• Identify trends and opportunities to improve recoveries and reduce disputes.
• Manage enforcement strategies following judgment.
• Establish and track KPIs relating to recoveries and litigation outcomes.
Management of External Advisers:
• Instruct, manage and supervise external law firms, barristers and other advisers.
• Manage panel relationships.
• Oversee quality, cost-effectiveness and delivery of external legal services.
• Prepare instructions to counsel and, where appropriate, instruct counsel directly.
Cost Management and Reporting:
• Manage the litigation budget and maintain oversight of dispute-related legal spend.
• Track, forecast and report litigation costs, recoveries, provisions and exposure.
• Drive cost efficiencies through effective use of internal resources, technology and external advisers.
• Prepare management information and reports for legal leadership and senior management.
Internal Stakeholder Management:
• Act as a key point of contact for business stakeholders.
• Provide practical and commercially focused guidance.
• Promote effective information-sharing between legal, finance, customer operations, HR and other functions.
• Deliver training and guidance on dispute prevention and litigation processes.
Governance, Risk and Compliance:
• Assist in identifying legal and commercial risks arising from disputes.
• Ensure disputes are managed consistently with legal and regulatory obligations.
• Support the development and implementation of dispute management policies and procedures.